Privacy Policy
Last updated: 1 June 2026
This Privacy Policy explains how [Your Company / Sole Trader Name] (“we”, “us”, “our”), operating the website neurast.com (“Neurast”), collects and processes your personal data when you visit the site or purchase our digital ebook. We are committed to protecting your privacy and handling your data in line with the EU General Data Protection Regulation (GDPR) and applicable data-protection law.
Who is responsible for your data
The data controller is [Your Company / Sole Trader Name], [Your registered business address]. For any privacy questions or to exercise your rights, contact us at support@neurast.com.
What data we collect
- Order details you provide: first name, last name, email address and mobile phone number.
- Transaction data: order reference, amount, currency, payment status and a payment identifier from our payment provider. We do not collect or store your card or bank details.
- Technical data: limited server logs (such as IP address and timestamps) generated automatically for security and to operate the site.
How and why we use your data
- To process your purchase and deliver the ebook (create your order, generate your secure download link, and send it to you).
- To provide customer support and respond to your enquiries.
- To keep records required for accounting and tax.
- To protect the site against fraud and abuse (e.g. rate-limiting and security logging).
Legal bases for processing
We rely on: performance of a contract (to deliver the product you bought); compliance with a legal obligation (e.g. tax/accounting records); and our legitimate interests in securing and operating the website. Where we ever rely on consent, you may withdraw it at any time.
Payment processing
Payments are processed by Revolut, which acts as an independent controller/processor for the payment itself. When you pay, you are taken to Revolut’s secure checkout and your card details are handled by Revolut — we never see or store them. Please review Revolut’s own privacy notice for details of their processing.
Email delivery
We use email (via our hosting provider’s SMTP service) to send your purchase confirmation and download link. We do not add you to marketing lists without your consent.
Sharing and processors
We share data only with service providers who help us run the site, acting on our instructions, including: our web hosting provider (site hosting and email delivery) and our payment provider (Revolut). We do not sell your personal data.
International transfers
Some providers may process data outside your country. Where that happens, appropriate safeguards (such as Standard Contractual Clauses) are used as required by law.
How long we keep it
We keep order and transaction records for as long as necessary to provide the product and to meet legal, accounting and tax obligations. Your secure download link expires after 30 days. Security logs are kept only as long as needed for their purpose.
Your rights
Subject to applicable law, you have the right to access, rectify, erase, restrict or object to processing of your personal data, the right to data portability, and the right to withdraw consent where processing is based on it. To exercise any right, email support@neurast.com. You also have the right to lodge a complaint with your local data-protection supervisory authority.
Cookies
We aim to keep cookies to a minimum. We use a single essential session cookie to keep your checkout secure (including CSRF protection). This cookie is strictly necessary for the site to function and is not used for advertising or tracking. We do not use third-party advertising cookies.
Children
Our products are intended for adults (parents and carers). The site is not directed at children, and we do not knowingly collect personal data from children.
Changes to this policy
We may update this policy from time to time. The “last updated” date above reflects the latest version.
Contact us
Questions about your privacy? Email support@neurast.com.